Contact

At Pabisa Hotels we offer the easiest way to book a hotel, either via the web or with the reservations department, so you will find the same prices and availability on Pabisa.com as by email. Prices may vary through travel agencies, because they depend on the contracts they have signed. If you are looking for the price on the internet, Pabisa.com guarantees you the best price online.​

If you booked through Pabisa.com, go to ‘MY BOOKING’ and enter your booking number and email address. 

If you booked through our reservations department, you can contact the department again at reservations@pabisa.com providing the name of the hotel and reservation number.

You can also contact us to make changes to your booking if you are unable to do so through the ‘MY BOOKING’ section, as long as it involves modifications that are not only a change of dates.  

If you booked through another company or agency (neither aubamar.com nor Aubamar Hotels customer service), please contact the third party directly.

Prepaid bookings cannot be modified and cancellations will be subject to the penalty corresponding to the rate

If you need to book 6 rooms or more in the same reservation, it will be considered a group and the quotation will be made by the reservations department by sending an email to reservations@pabisa.com; providing the name of the hotel, dates of stay, preferred room type and preferred board. For any group that is not processed as such, the hotel will not accept requests and/or specific needs.

If you need to request a special request on arrival at the hotel (cot, separate beds, parking space), please write to the hotel in advance and provide your name, surname and booking number:

Pabisa Sofia: recepcion.sofia@pabisa.com · T. + 34 971 26 16 73
Pabisa Chico: recepcion.chico@pabisa.com · T. + 34 971 49 03 63
Pabisa Orlando: recepcion.orlando@pabisa.com · T. + 34 971 49 20 61